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NO advice received - waste of time - solved it elsewhere.

When I upgraded successfully to Drive for Desktop it said Backup & Sync would then be uninstalled. It's working successfully but now I seem to have both installed. Google Drive 326 MB and Backup & Sync 310 MB are both listed in Programs. Is this correct? Should I uninstall BU&S ? I am using...

Thanks, good idea but just the same. However, I HAVE SOLVED IT and it's my own fault :- It's coming from a small utility I installed called TEXTIFY which allows copying of pop-up warning boxes that normally cannot be saved. But I didn't realise that it was going to work anywhere and not just...

A pop-up is appearing and stopping me selection more than one item. Screenshot shows example when selecting email recipients but it's happening with anything - docs, photos, folders, etc. Any ideas what's going wrong much appreciated.

Sorry, I don't use Windows apps, only programs, I don't want to change my email client.

I am always logged in to MS when using either laptop. But I don't think that does anything unless it is set up to - but cannot see any way to do so ! And I don't know what you mean by "contacts application" - I know of no such app. My query was about Outlook email client.

I have two laptops, Windows 8.1 and 10, both using Outlook in Office 365. Is it possible to sync my contacts (address book) between them? If not, is there a simple way to transfer/update changes made in one to the other? Thanks for any advice.

Thanks for reply, yes it was that site and I did message them - they said it was false positive. Anyway I am still using Classic Shell which is discontinued but replaced by Open Shell which I've downloaded but not installed yet. I think StartMenu X is not free so I'll probably not be using it...

Thanks again erpster4 but, as I replied before, the problem has righted itself somehow. So I am loath to install any new driver, especially one not listed for my machine. My browsers are always up to date. I shall stop watching this thread now.

Malwarebytes browser extension is warning me not to download the Startmenux installation file as it is suspicious. Is there anything known about this file / application ? Thank you.

Many thanks erpster4. This problem appears to have righted itself somehow and to be honest I had forgotten about this post. However, I will keep a copy of your reply for future reference.

(No forum title for video so hope this is the right one.) Everytime I play a video it takes over 2 minutes to start, began to happen a few weeks ago but previously OK. This is when playing my own videos (avi, mp4 or wmv) with either WMP or VLC. But then a repeat play will start immediately...

I'm certain I uninstalled all but 5 of the pre-installed windows apps ages ago but now they are all listed again in Start>All Programs although nothing happens when I try to open them. Only the retained 5 are shown in Iobit Uninstaller so cannot remove them from there. How have these entries...

PDF Shaper (free) will do what you want

Many thanks Brink - Iobit Unlocker worked easily. It was Google Backup & Sync locking the folder.

I have an empty folder on my desktop that I cannot delete because windows thinks a file in it is being used - there are no files in it ! And windows says the same even if I close all programs. Any suggestions please how to proceed to delete it ?

The attached file appeared on my desktop after the laptop restarted of its own accord. I was on a website which froze at the time (ismybillfair.com) but all was OK afterwards. Do you think I have anything to worry about - apart from a possibly dodgy website? Cannot upload file, contents as...

Only recently videos played in some websites produce no sound output. But some others are perfectly OK. It's the same in Firefox and Vivaldi. System sounds and WMP are all OK. I wondered if a driver needed updating but I am totally confused by the following. In Realtek HD Audio Manager the...

Solved Downloaded Freefixer portable on advice from elsewhere. It found the orphan registry key and I deleted it. Now gone from Task Manager.

"Nor does it in Control Panel, Autoruns, Iobit, Ccleaner, Process Explorer or MyUninstaller." As stated in earlier post.