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Yesterday I started to notice some issues when attempting to play movies on my PC and then when I attempted to launch an online game. My screen started to "snow" and the movie froze. I tried various players i.e. media player & VLC etc. and the same static appeared. In fact, my PC froze and I had...

Earlier today I started to notice some issues when attempting to play movies on my PC and then when I attempted to launch an online game. My screen started to "snow" and the movie froze. I tried various players i.e. media player & VLC etc. and the same static appeared. In fact, my PC froze...

This is a new one for me because I've never encountered this problem before. I have a directory with 1 file in it but windows won't allow me to delete it. I've attached a screenshot of the warning that pops up. I have attempted to delete the directory along with the file and just the file...

I have a serious problem that I have never experienced previously so I am posting it here and asking for your thoughts. Not 60 minutes ago I was sitting and reading online when I began to hear a squeaking sound coming out from my PC tower. It sounded like a wheel that needed oiling. I tried...

It's been a while since I needed to reformat so I'm here for a refresher. My HD has the following partitions: -C: (OS) -D: (recovery) -E: Data I would like to reformat but to have my E: drives files remain where they are. Once reformatted to factory settings will that leave my E: alone...

Now that Adobe Flash has been canceled I would like to ask what would be the best replacement for this? Any suggestions will be appreciated. Thank you.

Over the past few days I've noticed that when I click on a news link in Chrome or IE, half the time the page crashes and I'm informed "this page cannot load at this time." I am curious to know if anybody else is experiencing this issue and if so, is there a solution available or do we just wait...

Over the past few days I have been unable to open my email (outlook). Each time I click on the link (as per attachment) a new tab opens for a few seconds and then closes immediately. The only way I can open Outlook is by right clicking and selecting "open link in incognito window". I'm...

As a Win 8.1 user I noticed some months ago that my C: drive (my OS is stored on this) randomly started creating new partitions and this happened in the span of about one month. In fact there are currently four ranging in size from 128MB to over 1Gig and none of them are filled to capacity...

My OS (Win 8.1) is stored on my C: while my recovery is the D: . When I install software I try to ensure that everything is installed on the partioned drive, E:. So far most of the programs I've installed end up sending files to the C: and it has filled up preventing me from installing...

I'm not sure if I posted this question in the proper forum so I apologize for my error. I've noticed that when I install programs onto my partitioned drive "E", many files and programs transfer onto my C: drive. Last night it indicated that C: is reaching full capacity. I would like to...

I've run into an issue which is stumping me. I'm trying to remove the start-up & lock screen windows from a Win 8.1 PC. Under normal circumstances the problem is very easy to resolve by simply deactivating the checkbox for "Users must enter a valid name etc...." . In the "user accounts"...

I recently installed a chess game onto my computer and I noticed that the "windows store" app required me to enter my login information so I did. The following morning I booted my computer only to discover that I now need to enter my password before accessing the interface. I wanted to...

About two days ago I started getting prompted to login to my outlook.com every time I want to check my email. I went online to learn why this is happening and how to resolve this problem but even with the answer pages I can't get it to work. The instructions people are posting require me to...

Hello I'm posting to ask for advice about the following issue. I do maintenance work on a couples PC (Win 8.1). They are seniors with basic computer knowledge but they have a knack of causing so many problems to infect their machine that anybody would say "don't call me again to fix this"...

Hello This morning the following message appeared on my desktop and I'm at a bit of a loss. I proceeded to update drivers but I was informed that everything is up to date. I haven't experienced this problem before so I'm asking for help in resolving it. Thank you.

Hello I woke up to a surprise this morning. A new drive just appeared on my PC titled "System K:". It has 356 MB allocated to it with 34 MB of stored data on it. I tried to open this drive but the following message appears, "You have been denied permission to access this folder". This is...

I just completed reinstalling Win 8.1. Everything is up and running but I have encountered a problem. Typically when IE is open there is the option of creating a new tab. Up until now, whenever I created a new tab; IE would open with my selected website which is: www.msn.com. However...

Hello I would like to begin by apologizing if my question has been posted in the wrong thread. Today I installed a video editing program but the launch icon failed to appear on the desktop. The only way I can launch the program is by going to "search" and typing in the name. This is rather...

I don't know about the rest of you but I'm extremely annoyed with getting the Win 10 update notification popping up on my screen. Every couple of months I need to go in and change the settings to block it but today is different. I have already gone in and deleted the KB3035583 file and it's...