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I mistakenly deleted some entries in Windows Live Mail. I have managed to recover most emails back as for as 2004 but they are mixed up. Also the mail client is corrupted and sometimes does not download messages or downloads them and then deletes them before they can be read. Can anyone help me...

I have a new installation of windows 8.1 and want to create system image backup onto a dvd using the system image backup tool. Every time I try I get the following - An error occurred. Class not registered (0x80040154) Close Windows Backup and try again. This immediately followed by another...

In System Restore I have three ‘System Image Restore Points’ classification type ‘Backup’ All three go back to 2014 and are of no use to me anymore. I have tried to Delete them using the Delete button in System Restore but they always remain listed even after all my other Restore Points have...

I am wanting to restore my Windows 8.1 laptop from a System Image stored on an external hard drive. I opened the ‘Charms bar’ and clicked on ‘Settings’ then ‘Change PC settings’ then clicked on ‘Update and Recovery’ then ‘Recovery’ and selected ‘Restart Now’ under ‘Advanced Startup’ I then...

I installed Myst V End of Ages onto my Windows 8.1 pc without problem up to the point where DirectX 9 was required. DirectX 9 failed to install but Myst V was still left on my PC and would load OK except there were no images just a black screen. I uninstalled Myst V using ‘Add Remove Programs’...

I have no need for the Videos folder in the windows 8.1 Library so would like to remove it from the file explorer navigation pane. I have tried deleting it but it keeps coming back. I have removed it using the Manage option but it still re-appears. Can anyone help me. Thanks Jan

I ran 'Wise Registry Cleaner' on my Windows 8 upgraded to 8.1 Dell Inspiron 17R 7720 Laptop. After the software finished scanning and cleaned up 47 errors I re-booted I found I had problems. When I inserted a USB key I got no notification popup asking me what I wanted to do and the contents of...

I just did a clean install of windows 8 without all the Dell software being installed on my Dell Inspiron 7720 17R SE Laptop. When the installation was finished I had 179GB of free space showing on the 200GB drive C: partion. I just finished downloading and installing 111 recommended...

I have two restore points in System Restore that will not be removed. Both are System Image Restore Points that were created when I was experimenting with the Windows 7 Recovery backup tool in Windows 8. The backups were unsuccessful so I deleted them but I have been left with these two Restore...

I have removed the not needed options in the right click 'Send To' context menu but am still left with a list of external drives which I also want to remove...see picture. How can I remove this list of external drives. Thanks Jan

When I used windows XP Microsoft made available some very useful tweaks called 'Powertoys'. One of those tweaks was called 'Send To'. This added 'Any Folder' to the right click context menu which allowed you to browse to the exact location you wanted to copy or move a file or folder to. For...

This is not a major problem but I would like to resolve it if I can. The Ebay icon on my desktop keeps randomly changing to a dark green globe of the world icon. Why has it started doing this and how can I stop it. I would also like to know where icons (.ico) files are stored in Windows 8...

I have accidently changed the background image of the windows 8 photos app and can't find a way to restore the default image...which I prefer. Can anyone help me with this please... Thanks Jan

I have 2 contacts listed in Windows Live Mail that can’t be deleted....all other contacts can be deleted OK. The 2 contacts are marked as Favourites and originally come from my Skype account....no idea how they came to be in my email contacts list. Anyone know how I can remove them from my...

I have created a shortcut icon which takes me directly to my Online Banking Login page. I would like to place this icon (an image of a padlock taken from windows icon cache) on the taskbar. My problem is, when I drag the icon to the taskbar a popup asks me if I want to 'Pin to Internet...

I am trying to add several email accounts to 'Mail' in Windows 8. So far I have successfully added Hotmail, and BT mail. I am now trying to add my 2 Virginmedia NTL accounts using the imap settings shown on the Virginmedia support site but neither of them install correctly...though they do...

I am using Windows live Mail on a Windows 8 Laptop. I have 6 email accounts that I use regularly. In Windows Live Mail each account has it’s own entry complete with ‘Inbox’, ‘Drafts’, ‘Sent Items’, ‘Junk’ and ‘Deleted items’ folders. There is also a Windows Live Mail ‘Outbox’, ‘Drafts’...