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I mistakenly deleted some entries in Windows Live Mail. I have managed to recover most emails back as for as 2004 but they are mixed up. Also the mail client is corrupted and sometimes does not download messages or downloads them and then deletes them before they can be read. Can anyone help me...

Hello Skannerman, I have looked at and researched driver booster and and decided I don't like the fact that it wants to download other software that I don't need. I don't like that. Thank you for your help :) Jan

Hello again Scannerman, Thank you for the tip...I will have a look at this and give it a try. I did do a couple of test on my dvd drive using Dells SupportAssist tool and both test passed without any errors....Thanks for interest, Jan

Hello, I wish I did know what I am doing but unfortuately I don't. :( I logged into the Dell support site and ran all the tests available for hardware and software using there SupportAssist tool. It reported that everything on my laptop was in good oder and no problems found...which is nice to...

Hello Scannerman, Thanks for your input. The OS is Windows 8.1 64 bit. it was installed via a Microsoft downloaded iso file a few days ago. There were no problems downloading the iso file or during installation and everything appears to be working correctly except for the backup problem. I have...

I have a new installation of windows 8.1 and want to create system image backup onto a dvd using the system image backup tool. Every time I try I get the following - An error occurred. Class not registered (0x80040154) Close Windows Backup and try again. This immediately followed by another...

In System Restore I have three ‘System Image Restore Points’ classification type ‘Backup’ All three go back to 2014 and are of no use to me anymore. I have tried to Delete them using the Delete button in System Restore but they always remain listed even after all my other Restore Points have...

Hello again CybeGen49, I followed the instructions you recommended and I am very happy to say that everything is now back as it should be. Very many thanks for your help. Jan

Hi CybeGen49, Thank you for your suggestion and link....I will have look at it and hopefully it will solve my problem. Will post back with results. Many thanks Jan

Can someone help me with this please. Thanks Jan

This is what is missing...how can I get it back please. Jan

I am wanting to restore my Windows 8.1 laptop from a System Image stored on an external hard drive. I opened the ‘Charms bar’ and clicked on ‘Settings’ then ‘Change PC settings’ then clicked on ‘Update and Recovery’ then ‘Recovery’ and selected ‘Restart Now’ under ‘Advanced Startup’ I then...

I installed Myst V End of Ages onto my Windows 8.1 pc without problem up to the point where DirectX 9 was required. DirectX 9 failed to install but Myst V was still left on my PC and would load OK except there were no images just a black screen. I uninstalled Myst V using ‘Add Remove Programs’...

Hi topgundcp, I have just run the reg file from Brinks tutorial again and re-booted my PC but Video was still showing in Libraries navigation pane and the right hand pane...however when I tried to see if I could delete Video in the navigation pane it actually worked this time and removed Video...

Hi topgundcp, Your video shows exactly what I want to achieve...It has worked for me in the past but for some reason it does not work this time. I am going to try going through the process again following your video. Regards Jan

Hi topgundcp, Thank you for all the time and effort you have put in trying to help me with this problem...I am truly amazed and grateful. Please see post to Brink for further explanation. Best regards Jan

I would rather not try creating another Microsoft user account as I had a lot of problems getting Microsoft to accept the one I have now...it really was a pain. I am beginning to think I may have some corruption in my system as I know what you and topgundcp have told me should have worked and it...

Hi topgun dcp, I had not deleted Video from C:\Users but I have now but it has made no difference...As soon as I delete Video from the Libraries right hand pane it immediately re-appears and shows up again in the navigation pane...it also does not remove Video from Folders. Jan

Hello Edwin, Thank you for your suggestion which I have tried but without success...Video will not be removed from the Libraries right hand pane. Jan

Hi topgundcp, I have done that but as mentioned in my post #8 Video re-appears as soon as it is deleted and restores it back in the navigation pane also. This never happened in my previous Windows installation. Regards Jan