Recent content by G0ldengirl52

  1. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    You are so right about all of it ;) My sister just got a smartphone for her birthday and she normally hates all things "new tech" but she is having fun so far. But I'm waiting for my phone to ring, lol ;) That's ok, she is 80 and I will help her if I all I can ;) This laptop of my neighbors...
  2. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    Hi again MGhee, I'm sorry to be a quitter, but I'm done with this now. This is the 4th day I've worked on it, and I just tried to update the drivers from a flash drive after trying numerous, tedious tests and this is just to big for me. It's a friends laptop, and they are going to have to...
  3. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    Hi MGhee, and thank you so much for replying :) I am 68 so I understand about the tired eyes. I fail to put up a lot of info I should but I will list all I have now. Also, I am doing this for a neighbor as I live in a an apartment building with all folks over 62, and help whoever I can with...
  4. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    I've had no luck with anything I've tried, and the last couple things I tried were these: Reset TCP/IP w/ Ntsh int ip reset c:\resetlog.txt Ran HP PC Hardware Diagnostic (all passed) for 19 hours in Loop until Error Went through and tested components (all passed even sound test worked) Made...
  5. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    I can't find the drivers for my laptop anywhere. Right now, I'm following a suggestion to download HP PC Windows Diagnostics to run that. Trouble is, I can't download straight from the "bad" laptop, and I can't get the program to download to my flashdrive. Thanks for your help. If I ever get...
  6. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    Ok KYHI, I will try that, I am hitting dead-ends on everything I've tried since 5 this a.m. and it's almost 4 now. I need to just quit for the day, but this will be my next try and thank you so much, and I'll let you know if I have any luck with it, Denise ;) Oh no, lol, "we were unable to...
  7. G0ldengirl52

    Windows 8 V. 6.3, build 9600

    I'm helping a friend, blind leading the blind at some points ;) but his laptop doesn't appear to be used much, or abused (about 8 years old he thought). I cannot connect it to the internet though, and his internet does work fine on other devices such as smart-tv. Tried wired, and a switched...
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